Welcome to IT @ ASB
Welcome to IT support at the Australian School of Business. We provide:
- Specialised support to ASB Staff (including Adjunct and Visiting Academics) for locally managed IT systems (administrative, research and teaching environment).
- Technical support to ASB Students (including undergraduate, postgraduate, MBA, PhD & course participants).
The Services we offer
IT @ ASB provides:
- Technical advice
- Assistance on Acquiring and deploying IT equipment
- Access to email, file, print and network (wireless is provided via UNSW systems although we can help with connection)
- Technical development and support of the ASB teaching and research environment
How to contact us
For the quickest possible service, please use the following channels to contact us:
- Submit a ticket via the eSupport helpdesk (click the link for a guide to using the online helpdesk)
- Call the HelpDesk line on 61 2 9385 7300 (or extension 57300 within UNSW)
- Send an email (esupport@business.unsw.edu.au)
- Visit one of our two Support Counters located at:
- Room 1005 - Quadrangle Bldg, L1, East Wing - 9-5 Mon-Fri
- Room G09c – AGSM Bldg – 12-3 Mon-Fri
ITAC and Governance
The ASB IT Advisory Committee (ITAC) was formed in October 2008 to help align IT@ASB activities to the ASB strategic and operational needs.
The committee consists of the following members in the respective positions: Gary Gregory (Academic Chair), Kingsley Fong (Academic), Greg Stephens (Academic), Ben Greiner (Academic), Bindya Subba (Administrative Officer), Erica Bowron (Professional and Technical Staff), Shawn Sijnstra (IT Manager), Soheila Rafie (IT Staff), James Leeper (Director of Faculty IT), and Simon Arnold (General Manager).
For further information on the function and scope of ITAC, please download the terms of reference.
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